All staff were helpful and friendly. The one hitch...

All staff were helpful and friendly. The one hitch was I was originally told the Ford Escape SE had front parking assist when it is really only available on the Escape Titanium. I was also told the Titanium had CarPlay - it does but requires my phone be plugged in- which is not what the salesman thought even though we asked several times because we thought it was not likely. I would recommend the sales people become more familiar with available options on different models. I really enjoy the car and am very satisfied

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