Julina Claus Review of Hometown Toyota
We have bought 9 cars from this dealership. We lov...
We have bought 9 cars from this dealership. We loved our salesman and never had to haggle on the price. The last car we bought was for our son in June. We paid top dollar for a "excellent condition, perfect motor" BMW. Less than a month later the engine light starts coming on. $2500 later we find out that Steve's added non BMW fluids to the engine which caused major issues and there were other issues before we bought it that were not fixed. Our salesman wanted to make it right but apparently Paul (the VP of the company) doesn't feel keeping us as customers is the right thing to do. He offered us almost 1/2 of what we paid for the car as a trade in amount. What a joke. I guess 9 cars and loyalty don't mean much to a VP of the dealership.
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