Adrian L

Review of Hyatt Regency Louisville

Beware! Good location and the room was clean, but,...

Beware! Good location and the room was clean, but, they are still charging my card for some reason. I booked on Priceline and paid through their system. Now the hotel is adding $15 charges directly to my account. We didn't order room service or any other paid service. No invoice or receipt was issued so i have no idea what is happening. Perhaps parking is not included in price? Will contact hotel when I get time but this is one-star behavior. Very disappointed.