Alexander Kartavov Review of DCH Academy Honda
Tried to buy my new 2015 Odyssey from them.
Tried to buy my new 2015 Odyssey from them.
They gave me a good price via email, which was better than everyone else's. Unfortunately my good experience with that dealership ended there.
I scheduled an appointment and let them know what model and color I want to purchase. Arrived at the appointed time only to find out that they don't have neither the model I wanted nor the color to show me. Was given an excuse that they have another lot elsewhere and I need to wait to see the car I wanted. In the meantime I was offered to test drive a model that is higher priced. Was this a trick to make me spend more money? If so this does not work today, please learn to sell people what they need and want, not you want them to buy. Finally after I agreed to purchase another color (again without even seeing it) and asked for some accessories to be added to the car, they quoted me for the accessories and "installation" almost twice as they were worth. When I tried to negotiate and asking a better price, I was told by the salesperson Michael, and I quote: "Stop counting dollars and pennies". This blew my lid off and I left. Wasted 1.5 hours of my life I will never get back.
Bottom line: good online impression and price quote on the vehicle itself. Horrible in-person experience and aftertaste of the car salesmen of old when they grill you for hours only to exhaust you and extract more money from you.
Will never come back there again.
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