This 4-star hotel has at least two left over. The ...

This 4-star hotel has at least two left over. The building is in a corrala style with small interior rooms and outdated and worn furniture. We asked for a change of room at reception and they did not help us in any way. The small bed, uncomfortable, the sheets with surprise of some foreign hair, the floor of the room with dust and hair. The heating in the room works the same on and off, the thermostat is for decoration, we get cold at night. Throughout the night you can hear noises of doors slamming and other customers entering and leaving, all amplified by the skylights with which the corrala is closed. The bathroom in the room in white marble with a bathtub with a screen in which a lot of water runs off the floor.
The normal breakfast, they put the same for 3 days.
I am very clear that I will not return to this hotel, the worst 4 stars I have ever been to.