I have been with iiNet for a couple of years and h...

I have been with iiNet for a couple of years and have always had good service with prompt response to any issues that have arisen, none of the issues I've had have ever been the fault of iiNet, they have been either thieves stealing copper from the exchange or Telstra working on the lines yet iiNet have done the best they can to ensure these problems are fixed asap and with pretty successful results considering a lot of it is out of their control as Telstra set their own time frames for fault repairs.
Their staff at the call centre are always polite and accommodating, call back promises are kept and even checks after repair work are conducted to make sure everything is good and the customer is happy... that is becoming rare with a lot of organisation now a day but for iiNet, it was a good choice to go with them and I have had no regrets.
Thank you iiNet