Try emailing the lost property department! We have...

Try emailing the lost property department! We have tried several times and despite them telling you with full confidence "how good we are to get in touch if you've lost an item and even send you the item back home for free!", they will not respond. It's sad that this area shows little support for their colleagues who work so hard out and about on the park grounds. Be warned - if you lose an item after a fun day out, once you've left the premises, you are no longer of any importance .... we would have returned but thinking twice now.