S4Adventures Review of Sakana Sushi Bar
Edit: Dec 2020- Very disappointed in our experienc...
Edit: Dec 2020- Very disappointed in our experience tonight. We have been coming here for years. Tonight my daughter earned her Black Belt, which she has been working hard for many years to achieve. It was already a difficult and lack luster evening for her as much of her ceremony had to be completed on zoom. We decided to come here afterwards to try to add something special to the evening (her absolute favorite is sushi). Our server of the bat was not very friendly and seemed like she wanted to rush us to order. Once we ordered I snuck over to one of the hosts and a chef and told them why we were there and asked if they could possibly do something special for her. The chef was very excited for her and seemed to want to help. The host said he would talk to the owner Jenny. He came by the table to tell me Jenny would come talk to me. I was giving him gestures to please keep it on the down low as I wanted it to be a surprise and he walked away. I believe Jenny came by the table, by only to ask how the food was. Again, our waitress was not very pleasant or friendly. She asked if we would like anymore and we ordered 2 more rolls on top of the 4 rolls and 4 nigiris that we had already eaten, as well as a beer for me. She brought the two rolls out but didn't bring my beer, that is until she brought us the check. She did not ask us if we were finished, she didn't ask if we would like dessert, she just brought the check...and my beer, apparently after she had decided our meal was over. I was going to order some mochis for everyone. Nothing ever did come to the table for my daughter. No one said anything or did anything.
As we were leaving the resurant I privately asked the host what had happened and he said that Jenny said they can't really do anything like that, because it's only for birthdays. We spent $140 on dinner and I would have been perfectly willing to spend more on a little brownie with some writing on it or whatever if that's what it took, but I wasn't offered that option. I just wanted her to feel special about this really important achievement that already had the wind taken out of its sails.
I never did drink that beer because it came just as they obviously wanted us to leave, but they still charged me for it! We went next door to crumble and dropped a bunch of money on cookies instead since Sakana clearly wasn't too interested in seeing if we needed anything else.
If you are wanting to make a night feel special for someone, go somewhere else. It won't happen for you here (I guess unless you say its your birthday?) Its a shame. Very disappointed, and I feel pretty turned off from coming here again after the treatment we received.
Oringinal 5-star review from years ago:
I really love this place! The service is usually really great! The owner is such a friendly lady! And the food!!! Gawwhhhhhh! Hands down, the best sushi we have found in the Salt Lake valley! We were crushed when our old favorite downtown closed due to retirement, so we searched and searched everywhere for our new favorite. This is it! The overnight their tuna every. single. day! No MSG or anything else funky, just delicious, expertly crafted sushi! Their nigiri is perfect every time. The atmosphere is really great as well, I love that the booths are totally separate an private, you can actually have a private conversation!
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