Nathan Swartz Review of First National Bank of Durango
I was disappointed when TBK bought First National ...
I was disappointed when TBK bought First National Bank of Durango, I had wanted to keep my money in the community here but not much I could do about that and I was exceptionally happy with the process and my loan consultant so it is what it is. But I m ready for another loan now, and feel like I was completely blown off. I want to build a small cabin on my property and they require you to go through a home builder, etc and so on...which in Durango means a minimum of like $300k for 1000 sq ft home, not including permits and all that come with this type of project. I have already proven my payment record with TBK, have excellent credit, and haven t missed any bill of any kind in over a decade. None of that was even considered though. I was just told that if I didn t want to go through their specific process of having someone else do work I m completely capable of doing, then it was a no go. Definitely didn t feel like the person I spoke with was looking at me as a customer, as an individual. I guess I get to go and find a new bank to partner with now, and can go back to a local place.
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