Takesha Shannon

Review of Az Well Clothing

I will never shop here again. I purchased a dress ...

I will never shop here again. I purchased a dress to wear to an all white banquet for a conference. I could not wear it. There was make-up all over the front and I could not get it out. My mother agreed to return it for me as I was out of town attending the conference and I didn't want to miss the 14 day window. The tags were still on the dress. It was unworn. My mother explained the situation and asked for a store credit. She was advised she needed to speak with the manager.

She returned the next day. The manager refused to come out and speak with her instead passing messages through a staff person. The tone and overall lack of respect with which my mother was treated was shocking and deplorable. As a result I have decided I do not wish to spend my money or patronize an establishment that treats patrons with such disdain. More, the quality of the clothing is mediocre therefore a return policy that is limited diminishes my desire to purchase from AZ Well. I regularly patronize stores like Free People, Nordstrom, and H&M who care about the products they sell and the customers who they serve. I plan to make sure everyone I know is aware of this incident. I will discourage patronage of this business.