Josh was friendly and professional. He conducted ...

Josh was friendly and professional. He conducted a very thorough inspection of my furnace & A/C unit. He provided a full report of his findings & went over my options in detail. He set up my next appointment

I also appreciate the steps & efforts the Genz-Ryan staff made to keep me updated on the status of my appointment via text, email, phone calls & the name/description of the technician. The staff provided Class A service.

Suggestion: placing the time of the appointment in the email & text messages would be really helpful!