Bri Conroy

Review of Community Healthlink Inc

I personally had the absolute worst experience in ...

I personally had the absolute worst experience in my short time here. The area it is located is definitely scary. Also, this is a walk in detox, which I never even heard of until this place which of course is understandable for the area and I m sure good for some people but being a walk in, keep in mind that basically ANYONE from the streets can walk in to try and get a bed so again, I m sure is helpful for some people...especially seeing the area it s in with many many unfortunate homeless people, but I personally did not feel safe and just had a bad feeling being inside. When I went inside I just got such a bad feeling that I didn t want to be admitted in to a bed here so I requested the bed search service, which is when they will try to find an open bed close in the area..which I still was uncomfortable about because I just really didn t feel good at all about the area but at that moment, anything seemed better to me then staying here. While waiting, the doorbell rang and all hell broke loose, there was someone brought to their door unfortunately overdosing, which was a very terrifying experience. I then waited nearly 4 hours as I watched staff eat multiple lunches and stand around talking. There was another man there who I believe was trying to get a bed and stated he had been there since around 6AM, I got there at about 1030AM and this was now nearing 130PM. I sat and watched this man get extremely frustrated, trying to talk to staff members and being push aside multiple times until I heard him asking for a phone to call another detox in the area and then also asked to continue to make calls to find another detox to go to instead of waiting around for more hours and hours with no progress. Once I got to near 4 hours, the man behind the desk finally approached me to let me know that he could not find any other beds in the area and that was that. I truly cannot speak upon the actual care once admitted into a bed in this detox because I did not experience that but from just what I personally saw, this is not the place for you if you are looking for more high end care and/or treatment. This seems to be more of exactly what it is...a walk in detox...you walk in and try to get a bed as a last resort or as an emergency if you are sick or going to be sick. I personally felt really afraid being in here and felt extremely uncomfortable plus did not feel that anyone actually cared to really try much to find another bed for me to go to. The man behind the desk that helped me wasn t mean or rude, just seemed to not really care to help. Also there was about 5 or so other people there when I arrived and every single one was still there when I left, waiting for assistance of some kind so who knows how long they waited before being helped.