If you move in don't ever plan to move out. They w...

If you move in don't ever plan to move out. They will charge you hundred of dollars in fees to clean the apartment back to your previous 'move-in' state.

Annual fees for the pool and gym. Gym size is a joke.

Also expect rent to increase every year. Of course they will say something like "our rates are always changing based on the rent of the area" which is complete BS. They will increase the rent by a % each year and the fact that you can go into the office and haggle them down proves it's nothing but BS.

Keep in mind you are not dealing with people. You are dealing with Equity Residential, a publicly traded corporation with revenue in the billions. They do not care about you, you are nothing but $$$ to them. They only care about occupancy and optimizing revenue not your well being. They will cut corners and nickle and dime you are much as possible.

Staff is generally nice but their hands are always tied by corporate.