During a 22 person family reunion, our shuttle ser...

During a 22 person family reunion, our shuttle service gave Chateau Grand Traverse several weeks notice that we would be coming for a tasting and the precise time. Upon arrival, however, they had done nothing different to prepare and we therefore had too long of a wait for tastings to fit with our 45-50 minutes allotted to stop there. They were curt and their attitudes implied that the problem was our faulty expectations versus their poor planning and customer service.

In sum, we would have much preferred to stay at large group friendly locations like Bower's Harbor or Chateau Chantal!