William Wolz

Review of Mercedes-Benz of Pompano a AN ...

I purchased a Certified Preowned Vehicle at Merced...

I purchased a Certified Preowned Vehicle at Mercedes Benz of Pompano and was told by the salesperson that the car came with a "bumper to bumper warranty, essentially an extension of the factory warranty that the car came with when it was new". In fact, I have bought two CPO cars at this dealership and was told the same thing both times. I brought my car in for repair of the rear window shade and was now told that such items are not covered by the warranty and that it was going to cost me $1,800 to repair the window shade!!! I was shocked and infuriated. I spoke with the GM who told me that there was nothing he could do other than offer me a measly 10% discount!! Unbelievable!!! Not only will I never bring my cars to this dealership for service but I will never buy a car from them again and will spread this word far and wide and frequently.