iulia c

Review of KidZania London

We were hoping for a nice day with the kids and al...

We were hoping for a nice day with the kids and all we got was horrid chaos. And a very expensive one. I'm still wondering how did they manage to ruin such a brilliant idea and turn it into a horrible experience?
They asked if we've been there before, said no. Welcome to hell, we don't care about you as you don't have a yearly pass. No maps, no explanation of the concept, no introduction for the kids to understand what's the deal with those money. Went in - angry parents at every corner, random kids, cars and staff running around. Left after some hours exhausted and with an angry kid.
Wish I had some energy left to ask for a refund but had a train to catch.
Don't bother going there if you want a nice day out with the kids - or go there if you have money and energy to waste.