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Muhammed Aziz Ur Rehman Khan

4 years ago

FCA is unprofessional, irresponsible and irrationa...

FCA is unprofessional, irresponsible and irrational manufacturer.

I lodged a complaint against the Dodge dealer for its repeated disservice of my new dodge charger.

Initially I was promised that a FCA engineer will look into my issues however it was just a lip service, and I was put back into the same dealer's hands.

Despite knowing that due to the disservice, my car's condition turned worst, they just closed all my complaints mentioning that the dealer did not find any problem with my car.

If the customer doesn't get the car serviced as per terms of the warranty, the customer is deprived of the manufacturer warranty, what penalties do you have if the dealer does not service vehicle as per the SLAs? My question made the regional service manager and communication centre agent vanish into thin air.

Will sell this car and never buy or let friends or relatives buy FCA vehicles.

Here's my complaints case ID # 10254, if FCA genuinely wants to solve the problems.

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