My experience was great the 1st time I ordered. Ev...

My experience was great the 1st time I ordered. Everything was cooked to perfection! Unfortunately with the following 3 orders, the food quality has become extremely inadequate. I ordered this evening and asked for a steak well done and received raw, I repeat, raw steak and then was told that if I, "order from us again" I will "be charged for the replacement steak." I was also told "charging you right now would be illegal but if you order the next time you will be charged" I'm putting quotes because this what the General Manager just told me. Who is out delivering food and receiving tips. I just spent $70, GM's tip included, on a meal that I ordered at 5:50pm today and we still have to wait because the replacement steak is half cooked! It's 8:10 pm. My overall experience is I'll say 3/4 horrible. My suggestion is to avoid this building at all costs.