The worst customer service. I had brand new $600 s...

The worst customer service. I had brand new $600 skates and after 3 games the liner detached from the right boot. Contacted Bauer and they wouldn't do anything, said it isn't a defect. My previous pair of Bauer skates went almost 10 years without an issue. No liner separation, etc. After trying to work with them., sending multiple pictures and having a dealer confirm that it was a defect (at Bauer's request) they still refused to do anything about it. This company is an example of why monopolies shouldn't be allowed, and they pretty much are one at this point (they bought mission and killed their ice hockey line, they bought easton, and killed their line. leaving CCM as their only sizable competitor.

If you buy their products, don't expect any level of warranty support. Buy form a dealer that will take care of you without Bauer being involved.