John Nerdahl

Review of La Crosse Technology

This business must be in real trouble. Their CS si...

This business must be in real trouble. Their CS site raves about their service yet it's the least responsive one I've ever dealt with. The telephone prompt puts you in a cue promising to answer in the order of the call and then promptly asks for contact information presumably in order to call you back. Their electronic CS site says to expect 2 to 3 days for a call back. WOW! And the business seems like a black hole as you can't call a general number--nor do they provide any information about their management staff. Something must have happened in the last year or so, because I had a very good experience that long ago when I called with a similar issue.