I bought my brand new 2018 Dodge Ram 2500 here in ...

I bought my brand new 2018 Dodge Ram 2500 here in January 2018. I brought the truck back a month later because I was concerned about a loud knocking noise in the engine. The service department had my car for 2 days and told me the noise was normal. Went back and fourth with them for a few days regarding the noise, continued to tell me it was a normal noise and then they refused to look at my truck again until I drove it 2,000 miles. Not satisfied with the answers I was given especially since my truck was brand new I went to another certified dealership and my truck was diagnosed within 20 minutes with a bad lifter. I called Best to let them know and while speaking with the service manager Marty, he told me that his head technician told him if they fixed the problem it would happen again in 2,000 miles and to give him if that does happen. Clearly telling me they knew something was wrong with my truck the entire time. He also had the nerve to ask me if I wanted them to do the work. Long story short I needed an entire new engine in my truck, but the noise I was hearing was completly normal....I wouldn't use this service department for even an oil change.