Our room was too hot at night and it was because t...

Our room was too hot at night and it was because the air condition was too old to work properly. Also my young son innocently left his wallet on desk not thinking that something will happen. He worked during the whole summer and saved this money for our vacation. $60 were taken from his wallet and after talking to the hotel manager nobody would take responsibility or offer an apology. We were told they subcontract the cleaning crew and the hotel is not responsible for anything that they may do. Very disappointed for the lack of accountability and the zero intent or care for costumer satisfaction.