Robert Barkin

Review of Town & Country BMW

Personally I have had 3 BMW's.love my car but this...

Personally I have had 3 BMW's.love my car but this dealership is nothing special. Sales promised a loaner when I bring my car in of maintenance. Service department had never issued a loaner 3 times I have been in. First time they offered a free loaner but there was a $50 admin fee, second time they told me the program was cancelled. Third time they told me none were available I would have to book a month in advance. This alone has made me regret not purchasing my current car from Parkview BMW on Leslie St I always had a great experience with them. Parkview once lost my key and had to make a new one, they were fantastic at dealing with a problem things happen and its understandable. Regular service visits always were quick and easy and a good experience. BMW Markham is the polar opposite.