Jeff Esselink

Review of BMW Toronto

Firstly, let me start by say, Scott Shadbolt's (sa...

Firstly, let me start by say, Scott Shadbolt's (sales) professionalism and level of detail was tops. Combined with his easy going personality made the buying experience a complete pleasure. The delivery was detailed but not overwhelming. Al, as a finance manager, provided great information and did not push (up sell) extras. He showed the options and allowed us to decide without trying to alter our decisions. He treated us and our decisions with respect as did Scott.

The car (2014 BMW 328i) experience is better than when I test drove it. I am enjoying it for subtle things like the box feel of the dash board that makes it more 'boxter' than many of the curved dashboards on most of today's cars. There are a lot of features on the vehicle that will take time to discover and enjoy, but the BMW's engineering detail and consideration placed into to the entire driving experience far exceeds any previous vehicles I have owned.

I can easily say, Scott Shadbolt's sales service has been the best sales service I have experienced when buying a vehicle and I feel like a part of BMW Toronto not just another sale. I look forward to stopping in and saying hi to Scott and Al when I have my regularly scheduled service.