Brian Schultz Review of Superstition Springs Chrysler ...
I own a 2012 Chrysler 300 that had an airbag recal...
I own a 2012 Chrysler 300 that had an airbag recall. After months of frustrating customer service, it was finally fixed. Service at the dealership has not improved under new ownership. I had an appointment for 8:00 a.m. I finally called at 3:30. What a coincidence! They just finished a few minutes ago and were about to call me. Somehow I have a hard time believing that. When I arrived to pick my car up, I was informed that my battery was quite low. They actually had to jump start it. Why wasn't I called and informed? I would have authorized a new battery to be installed. They obviously didn't care. What poor customer service. Why would anyone take a car there for service? I have never felt less valued as a customer in my life. Absolutely disappointed with the promises made by new ownership. Shame on you for allowing your staff to be poor at customer service.
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