Tom Londa

Review of Harrow Borough Council

I had to change my review in the light of recent e...

I had to change my review in the light of recent events. The original review was great when we were arranging our wedding registration and everything went smoothly. 6 months later we got nothing but grief because of the messed up garden bin collection. We paid for the service and every single time the bins were ignored. We reported the missed collection online and they were still ignored. I complained in writing and nothing changed. I complained again, and again nothing changed. I called them and got the "Computer Says No" reply on figuring out what's happening and why. Last year was no problem, this year the garden bin collection decided to scam us and ignore us. Nobody cares, nothing gets resolved, no matter what you do.