Worst possible experience imaginable. It seriously...

Worst possible experience imaginable. It seriously could not get worse. I don't habe time to go into detail but my room wasn't ready even though I paid 100% up front. I waited at the bar for 2 hours and they said they would cover my tab for their mistake. Then they refused to cover my tab. Then they said I can't stay at the property and would have to contact t management for a refund. I'm here for business. I'm extremely shocked at the lack of professionalism and "hospitality"