I am giving this company ONE STAR!!! (Only because...

I am giving this company ONE STAR!!! (Only because I had no other choice!) Recently, Dragon River Herbals merged with this company. In our practice, we carried Dragon River Herbals' Cilantro for about ten years, prescribing it to our patients and watching as it almost magically helped them. For YEARS this was one of our most important products. Not anymore.
Since merging with vitality works, they have changed the amount of yellow-dock in the product from 10mg to 17mg. (Information they failed to include while lying to us and telling us they had the "same great product" and it hadn't changed.) The product no longer tests well with our patients because of this and we have decided to drop the product. This wouldn't be such a big deal, if Vitality Works had the ability to be professional about the situation. I am telling you now folks, I am not just an unhappy customer who did not get their way. We ran out of the product and tried for about two months to get the product back in stock. We called Vitality Works multiple times, they would either take a message and never call us back, or lie to us and tell us they had shipped the product. (Also, we had already paid for the product... the product we did NOT HAVE!) When we finally (two months later) received the product. It was completely different from what we thought we had ordered, and now they refuse to refund us and take the product back. Well that is just fine; when you own a business, sometimes you have to bite the bullet. I will however recommend to any and all people NEVER TO DEAL WITH THIS COMPANY FOR ANYTHING! I can guarantee you that you will find a far better product elsewhere without the hassle and without being lied to. If you are an NRT practitioner, and you find that you are having the same issue with this HORRIBLE company, you can try Terra Firma Botanicals. This is the company we have switched to and their products are FANTASTIC! I hope this review helps you to make an educated decision about whether or not to deal with this company. I have to go now and call the better business bureau to complain. I am completely DISGUSTED!