Rehman Javed

Review of DHL Express Norway

Sent a document via DHL Express Berger to Pakistan...

Sent a document via DHL Express Berger to Pakistan Dec 21 16. I am told that everything is OK to send. The package should arrive at the recipient DEC 26 as there is no free day anywhere in the world. Instead, the package came home to me which sent 29 DEC with no message or info on why it has returned. Today 30 DEC I was at DHL berger again and asked for answers as to why this was sent back. I am told that the recipient's address is a "dangerous place" something that DHL is fucking wrong about. Secondly, this consignment should be stopped and sent back then I should have been told but you threw the consignment back at me. According to this log I received from one of their employees, it says that the shipment was already stopped the day it was sent. So December 21st. But why don't I get a message? Third, it is not my first shipment that I ship to Pakistan with DHL. This has gone quite smoothly before. I would never have used you if I had shown you that you are so afraid of sending papers somewhere dangerous that you should check before you receive the papers. But why don't you tell me? Why keep my important papers for over a week?

These papers are three sheets of writing. There is no dangerous goods and neither went to a dangerous place.
I will always discourage my colleagues, friends and family from sending anything through DHL at least the documents that should arrive in a timely manner and not home to you again because the recipient lives in a dangerous place. NB! The papers were going to Lahore, Bahria Town. Anyone who knows this area knows if this area is dangerous or not. Thank you. Never again DHL. 0/10