Robyn Nettles

Review of Patterson Nissan

My husband, & I have dealt with Patterson Nissan ...

My husband, & I have dealt with Patterson Nissan in Longview, TX, for EVER it seems. We have dealt & traded more than about 7 or 8 vehicles with this establishment, & most of them have been with Jerry Saras. Jerry is, well, just an awesome guy! We have said that we go where Jerry goes. Haha! He is that good to us! Jerry is a "no hassle" "no beating around the bush" kind of salesman. He cares about the people & not just the deal. There's no pressure with Jerry, & that makes us feel more comfortable. In fact, Jerry showed me a Juke that we thought we would like, & it ended up not being the vehicle for us. He put us in a new Altima & it IS perfect for us! Jerry made it work. He sent us to Dava Brown who is also AWESOME. She made us feel very comfortable while we waited for Justin Pannell to get everything in order for signing. She was very friendly, personable & thorough with information that we need to know as new car owners. She really made us feel like people & not "just a number". When we went into Justin's office for the contract, he was also very thorough and informative. We knew this car was definitely for us, but I still had a few reservations, and as this deal began to close, I didn't think that we were going to be able to get this car---after everything everyone has done to try to make it happen. As we were trying to figure out where we could cut even more corners, Justin worked hard to get us where we needed to be. And he did. I was so relieved and thrilled that I honestly teared up! I am the type of person that knows if a deal doesn't work out, that's okay with me. I will try again in a few years. Jerry, Justin & Dava worked very hard to ensure we were put in a vehicle that we loved and a contract that we could handle. KUDOS to each one of them. :) These reasons are why we are Nissan people. Our family trades with Nissan, and we're proud of that. It's not just the people, though....it is also the dependability & durability of the vehicles. Thanks so much to Patterson Longview for all that you've done to help us out! :)