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Word to the Wise! Be careful when buying and make ...

Word to the Wise! Be careful when buying and make sure you read everything! i.e. Extended Warranty, Prepaid Maintenance Packages, etc.

To be clear, Fremont Lexus has Two Options for Prepaid Maintenance packages. They have the Lexus Luxury Care Package they need to sell, and then they have their own. This is what was explained to me just recently. I was told the Luxury Package allows you to go to any Lexus nation wide and the other is just Local, you can only go to the dealer in which you purchased your vehicle.

Now here's the thing, pay attention, the Luxury Package has an expiration date and mileage use. I'm only pointing this out, because we were never informed of this expiration date. We were aware of the ending mileage, but we figured we would never get to that mileage because we usually trade in our vehicles prior to that particular mileage.

Just food for thought, if you don't drive a lot, you might be better just paying for the Local prepaid maintenance that doesn't expire, but remember you need to go to the same Lexus you purchased your vehicle.

Also note, other Lexus dealers want your business, ask for a quote for a prepaid maintenance package from several other dealer to get the best price possible. Someone will want your business, don't be pressured to purchasing the package right then and there. That goes for the extended warranty as well. Feel free to call other Lexus dealers to get a quote on the extended warranty as well. The only benefit of buying while purchasing your new vehicle, is you can finance it with the car. Sure it makes it easy but they are actually making money on top of what they are already making buy sell you the car.

The reason for the little review. We purchased our vehicle back in 2013. They took in our barely used 2006 vehicle, gave us little money for. Sold us the extended warranty, which we were able to get 8 years up to 90k, don't forget to negotiate. But when it came to the prepaid maintenance. We just figured what the heck, we already had one we'll just get another for the new care. Not once did the finance person say the package expired. I know, it's my fault for not reading what we signed. But I just figured I could trust people.

So in summery, I don't like say negative things about dealers or anybody. Just know, we have had better service at our previous Lexus dealer; read what you are signing and be aware of the expiration date of the Luxury Package.

We will not be going back to Fremont Lexus for anything, and we will not be recommending Fremont Lexus to anybody.

We will be going back to our original Lexus dealer, were they treat you like royalty.

Best of luck to you all!

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