Mykel Mooney

Review of Metro Town & MTR

Living on Vancouver Island, I have been on the hun...

Living on Vancouver Island, I have been on the hunt for my perfect vehicle for a long time. Finally I started looking in Vancouver for the car for me and in doing so, I came across some of the best customer service I've experienced! Within the first hour of me seeing a car I loved on autotrader, I was called by a service representative named Brad. He helped me with all of my questions and went the extra step to keep in touch via email with me (but not in a pushy way). He sent me specific photos of the car I had requested along with more information. He even kept me updated of the sale status of the car until I could hop on the ferry to come see it! Although ultimately I did not end up buying a new car (my brother gave me a killer deal on his car that only a brother would give) , I would very much recommend this dealership.