Sara Cooper

Review of Chick Fil A Razorback Road

I absolutely love Chick Fil A mostly because of th...

I absolutely love Chick Fil A mostly because of their top of the line customer service. Today, though I broke down across the street. The tow truck arrived and took my car about an hour before my ride was supposed to be here. This locations lobby was open! We went in hoping to just have a warm place to sit for just a few minutes. We were told by an associate that the seats were for employees only. Once we explained our situation he said it would be fine. Then another associate told us that we could not sit there and that her boss told her we would have to leave. Again, I explained the situation and was still told we had to leave. Really?!? We are wearing masks and I have my young son with me. We were not harming anything now we are out in the cold and waiting. Definitely changes my whole opinion on chick fil a and makes me think all of their "have a blessed day" bull is completely fake.