It's a nice hotel with nice views. The location is...

It's a nice hotel with nice views. The location is excellent. Close to the heart of Old Dubai. It is within walking distance of Karama, home of restaurants. You can even walk to Al Fahidi if you do not mind walking a bit longer. Overall a superb location
The staff are excellent. They are very accommodative and helpful and speak good English! A member of staff - I think his name is either Sachin or Suhan (or similar name) has been especially amazing.
On the negative side, housekeeping is not great. They forget replacing towels, etc. But again a phone call and they would sort it out. And it doesn't really feel a 5 star to be honest. The look and feel is more of a 3 or a 4 star rather than a 5 star hotel