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Customer service is hit or miss. WHEN YOU CALL ALW...

Customer service is hit or miss. WHEN YOU CALL ALWAYS SAY YOU ARE CALLING TO SET UP A NEW ACCOUNT. It will put you through to the same representatives and the call will go through much faster and won t disconnect. I m not sure if their phones even connect your calls if you go through any other route in the menu.

I ve talked to some representatives that are great and go the extra mile to help you and others that were rude and dismissive. They are all people and deal with stress of workplace environments in a different way, so it depends entirely on who you get on the other side.

The internet service I ve had from them is pretty good. It isn t better or worse than any other company.

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