Hardest place to work with. They're garnishing my ...

Hardest place to work with. They're garnishing my wages for student loans. I've been working with them, made my payments, signed and returned documents and they are still garnishing my wages a month after they said it would stop! Every time I call I'm told another story. They need more documents or the ones I sent weren't good enough. Today I was told they'd have a supervisor call me back and it never happened! I understand they are a debt collector and they have a job to do but they can't do this to people. I'm sure they're paid well for all the student loan money they're taking in, they need to think about how they treat people before that contract gets canceled and another agency gets it.

Update, they can have their $5 a month! I will stop the garnishment on my own. I refuse to speak with them or file anymore paperwork with them. I have called the dept. Of education directly to complain and get the garnishment stopped. And I will continue to file complaints with them until my account is given to another collection agency.