On Tuesday, 6/21, we had a very unfortunate visit ...

On Tuesday, 6/21, we had a very unfortunate visit to the ER. About 4:00 p.m. my dad arrived from "the Brennity" memory care division. He was unsettled and trying to hit and yell at the workers there. For the next 3 1/2 hours I sat there and communicated with the staff. He arrived "wet" and after several requests for help, the nurse "Shannon" did not respond. The police man was wonderful in helping my Dad change into dry clothes. My Dad is a big strong man and there was no way I could help. My dad also required help 2 more times to urinate in a plastic bottle. Still no help!
Long story short, medication given to my dad at the Brennity settled him down and he was able to have dinner before being taken back. I called his dr who prescribed medication to be administered more often. The ER nurse couldn't accept a call from his dr on my cel phone, so the dr call back through the IRMH ER dr. on duty.
Basically it was a 4 hour nightmare for me. My dad needed help! The only help I received was from the cop and the call I made, from my cel phone, to dr. Director.
The hospital put us in a room with no tv, no assistance, and no help moving my Dad from bed to chair etc. It was horrible!! The friendly cop wins the award for service and the nurses should be awarded for standing by and not doing anything!