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Review of Adam Smith Texas Harley

I am taking my money and business elsewhere. There...

I am taking my money and business elsewhere. There are some good people at this dealership; however, the bad and dishonest ones who are only after commission make it very bad. I've purchased 3 bikes from Texas HD including the latest, a 2016 Street Glide CVO. The bike is great but the dealings I had afterwards with the paperwork has forced me to go elsewhere. Hostility and anger isn't what makes a long time customer return, it forces that customer to leave which is what I'm doing. I'm very disappointed in the person who caused this. Lies won't keep business coming in, it's only going to hurt. Bring back some of the people from the past. This dealership used to be enjoyable to visit. Now it's all about selling extras for commission. I was threatened with physical violence by one employee (finance manager) and I'm sure as hell not going to put myself at risk because of the instability of another. What's worse is no one from the dealership cares. Commissions received and zero follow up or concern for the safety of the customer. Avoid this place at all cost. This is a huge disappointment after all the years I purchased only from Texas Harley. So much for customer loyalty. I guess that only holds true when you spend money there. It's very sad that after years of loyalty on my part, I'm discarded and ignored by management for something I had no control over. I guess it's alright for employees to threaten customers and get away with it. Nothing like being abandoned by a dealership you've supported for years based on the lies of another. Thanks a lot guys. Great job.