A

Anya Overmann

3 years ago

I the park and the hiking trails. There are so man...

I the park and the hiking trails. There are so many great things about Pere Marquette. But the lodge really disappointed me. We went for two nights stay, and because we ordered a romance package for the first night (which is listed on the website as champagne, a $50 dinner voucher, and one pound of chocolate all for $70), we had to book over the phone rather than online per Pere Marquette's policy.

Well, we never got a confirmation email and then when we arrived, we had champagne and not a pound of chocolate, but meats, cheeses and crackers that had been sitting out for hours. No refrigerator in the room to store them.

Our key cards did not work the second night because they thought we were only staying for one night. So they charged me an extra $109, when I was under the impression that the first $235 was for both nights and the romance package. Of course there was no confirmation email sent, because it wasn't booked online and instead had to be booked over the phone (you would think this wouldn't matter), so I had to shell out far more money for less than I was promised.

Very disappointed. Very frustrating. Would not recommend staying in the lodge, because you aren't guaranteed what you're paying for.

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