We recently stayed at the Manhattan for our honeym...

We recently stayed at the Manhattan for our honeymoon. Hotel needs lots of updating. We booked through groupon and thought we got a good deal but the hotel added lots of unexpected charges that they sprung on us on our last day so it was no deal at all. They said the charges were because we booked through groupon. Why didnt they tell us about these charges when we arrived? We've stayed at the Sheraton across the street for the same cost this turned out to be but the Sheraton is worth the cost as the rooms there are really nice, sadly this hotel isn't. My family contacted the Manhattan prior to our arrival as well with a gift for us. The hotel promised the gift would be in our room waiting for us but even though the gift was delivered to the hotel for us, the hotel did not deliver it to our room as they promised they would. When my family called to question the whereabouts of the gift and ask why they didn't deliver it to our room, the hotel staff lied to them, we never got the gift. They had no care or concern for the cost of this gift, the thought my family put into sending this gift or the fact that they promised my family they would have it in our room waiting for us. So unprofessional, we will never stay at this hotel again. Do yourself a favor, book the Sheraton.