Shima Katouzian

Review of Audi Mission Viejo

This dealership failed to RESPECT their customer a...

This dealership failed to RESPECT their customer and do what they promise to do. I bought the car 2 months ago and still don t have the keys of the car!!!!!!!!! I talked to 2 sales guys, one was Oscar, very rude and unprofessional, the other one just showed up on emails and delivering the car. The sales guy talked to me about his ba*** and said when I say something, I stand on my word, which not only was a big lie, but also a very rude and disgusting conversation. All they do here is to hustle clients. I have a video of all details and their customer service too. Will upload and make sure EVRYONE trying to go to this place, would definitely see this video and my review first, then deciding to choose this dealership for themselves. Worst case I ll start a lawsuit too.