La'Shell Vassell

Review of Spa Castle

I went there today and it was way too crowded to b...

I went there today and it was way too crowded to be taking precautionary measures against COVID-19. I stayed under half an hour because I was so dissatisfied with the environment. I paid for a relaxing day at the spa and instead I walked into an urban pool party. There were children running around, splashing in the pool, spitting out pool water...while the parents were busy getting drunk. NO ONE had on mask past the front desk not even workers. The environment was just loud and rambunctious. I wish I could get my money back. I would ve given two stars only because the aesthetics of the building is nice and it would ve been a great environment without the above mentioned disturbances. Staff was nice though, I must admit.