Too Bad they have to get a star. Because they trul...

Too Bad they have to get a star. Because they truly don't deserve one. Here it is 3:26 pm and no Bed or Communication from Brooklyn Bedding. I purchase a Bed total $ 3042.85. I had to call the Sales person Andy Klein to find out when I might see my Bed. He stated that it would be delivered between 6-9pm. My wife works from 4am to 2pm and is bed by 7:00pm nightly, guess that wont happen tonight

I bought bed on Sat it is now Wed. I was informed that I was called, and voice mail full. ( I clear voice mail every day). I know that a call was never made. I called to voice my concern to the Camelback location (purchase was made in Tempe). The gentleman on the other end of line, never introduced himself. I tried to tell him my situation, but he kept interrupting me. He stated that all of his complaints were about DELIVERIES.

Andy informed me that the truck started in the North Valley and then was headed South (I reside in Maricopa). this company in my opinion needs to 1). Hire a Logistics Manager 2). Be able to track drivers 3). Have more than ONE DELIVERY TRUCK. this is my first and last time I purchase from Brooklynn Bedding.

Recently I purchased new front room furniture and dinning room from American Family Warehouse. When you buy from them, you are given a window of delivery right then. We have always received a call from the drivers, and always met there windows for delivery. A suggestion for Brooklyn Bedding you need to hire the Logistics Manager away from Them, or invest money in delivery trucks, and you may not have complaints and unsatisfied customers in the future.

P.S. I should have went to American Family Warehouse and not Brooklyn Bedding