Rose Samadi

Review of Shaftesbury Hotels London

Me and my partner have stayed in many hotels, and ...

Me and my partner have stayed in many hotels, and this was by far the best one. We viewed the hotel online, before booking. Online pictures of hotels and descriptions are never how they seem in real life, however the pictures online were a accurate representation of the hotel. We were very pleasantly surprised. The hotel looks appealing from the outside and inside and it is in a nice area. The staff are very welcoming and friendly. We checked into the hotel with Colston, who was very respectful. We were guided to our room by John who was very kind and took bags to our room. He was also very respectable and helpful. He told us all about london, as we are not from around here. We got a great deal over the phone and breakfast was also included (free). The room was very nice and regularly cleaned. The shower was also great. The room included a smart tv and we were given coffe, tea, water etc and these would be topped up everyday. We really can t fault the hotel and will definitely be staying here again. The price is very reasonable and you get more than what you pay for. We didn t know all the staffs names, or else would have mentioned. They all went above and beyond. Exceptional service. Overall we are very happy. Thankyou.