Donna Jefferson

Review of Sandestin Beach Hilton

Beautiful resort, terrible customer service. My fa...

Beautiful resort, terrible customer service. My family and I visited there in April for spring break, but will never again. We found Erica and Jonathan to be most rude from the very beginning. We were talked to and treated as though our presence was an imposition. I think it's time for lessons in basic customer service. I see that many, many people have complained about Erica, yet she remains there with the same poor attitude. Terrible! Dollie was helpful and pleasant. So much thanks to her!