Courtney Review of J.w. logistics, llc
If I could give zero stars I would, but you can on...
If I could give zero stars I would, but you can only go as low as 1 star. We were in the middle of a bathroom gut and remodel and weren't ready to install this yet when it arrived. Don & Ky'vone showed up on time and seemed friendly and when I saw two of them I was happy everything would make it in ok. But we had a vanity and a limestone counter top in two separate boxes and you would think they would each just take an end to carry it up, but no. My heart dropped as I saw the one guy stand there while the other one proceeded to flip the box end over end, up the stairs, with our beautiful brand new limestone countertop inside. I had to walk away because I was so dumb founded about what I was seeing. Why on earth would you ever flip a box marked fragile end over end to get it up the stairs when you have two people that could carry it!? It weighed less than 100 lbs, and there's two of you. Needless to say when we opened the box the entire thing is cracked completely in half, right through the sink and counter top. They ruined a very expensive piece of furniture by being lazy! I hope Wayfair has a policy to help replace what you broke. Completely inconsiderate and unprofessional!
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