I have been a member at the downtown location for ...

I have been a member at the downtown location for over five years. This is a fantastic, convenient gym for those of us who work or live in downtown Hartford.

The physical facilities are top notch - a complete remodel was done a few years ago. The fitness staff and group programs are also really good.

Another plus is there is a mix of patrons - about half are the expected upper middle class business types but the rest include students and other local Hartford residents who bring a multi-cultural flavor.

On the minus side, at times the maintenance/service staff can be challenging: there is an inexplicable, constant lack of available clean towels and a yearslong problem with defective, electronic locker locks. And hours are greatly curtailed on weekends (closes at 1).

Overall this is a fantastic gym.