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Matthew Shaw Review of North Bay Ford
Took my 2015 F150 in for an oil change and to chec...
Took my 2015 F150 in for an oil change and to check on a clunking noise. They didn t check the noise like they said they would. Charged me twice as much for an oil change as anywhere else. They told me there is a factory recall to fix a problem with the air bag device that can start a fire so they fixed it. However, my steering felt different when I picked it up and drove away. Two days later, my steering wheel stuck and when I continued to turn, something snapped and now the airbag light is on and steering is crackling constantly and doesn t feel safe.
Also asked service advisor about a commonly known oil blow by issue with the PCV valve and they knew nothing about it. Worst service department I have ever been to.

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