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Irene Zarate

3 years ago

I rate zero stars this company has no compassion o...

I rate zero stars this company has no compassion or assistance with a helping hand during Covid-19 pandemic. I called to request assistance with simply an extension for payment. Representative Michael stated unfortunately they do not have a program or be able to assist with an extension of payment at this time during hard times of Covid 19 pandemic. Call was transferred to a supervisor she basically said the same thing. Being a customer for 3yrs they don t care to lose a customer nor cancel your insurance immediately. No assistance nor does this company care about their customer and current hardship.

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