Had to give this one star to be able

Had to give this one star to be able
to post about my experience and it s for the espresso machine in the waiting area. Here is why I will never be purchasing from Hoffman Audi in East Hartford ever again:

Rocky Subramani is the most rude and unprofessional sales advisor I have ever encountered. He laughed and belittled my knowledge, disrespected the auto body shop that has been owned and operated longer than he s been on this earth. Rocky also deliberately didn t have my car cleaned after a recall was done on my vehicle, which, to my understanding, is protocol for every recall, it had been done for the first recall
three months prior. He told me that I would be paying upwards of $500.00 for a sensor to be replaced in my
Vehicle, when it was done for under $200.00 at the auto body that he spoke ill of.

I didn t get a $150.00 diagnostic done because I already had that done at my auto body, Rocky threw the finished paperwork from the recall in my direction and didn t go over what was done because that s what a diagnostic is for . I was also promised a loaner for the recall when I made my appointment, but when I went in I was told We are booked for two weeks and I don t know why anyone would promise you that. So I patiently sat in the waiting room for 2+ hours at 7:30AM.

In conclusion, if you have the option of choosing a trusted auto body or Hoffman Audi...go to your auto body & save yourself the disrespectful encounter with Rocky.